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please read this privacy policy carefully. by using the website, you indicate that you understand, agree and consent to this privacy policy. if you do not agree with the terms of this privacy policy, please do not use this website. you hereby provide your privacy policy.

we value the trust of your place in us and recognize the importance of secure transactions and information privacy, policy describes how fragaholic collects, use and share or process your information through website. while you can browse all the section of platforms. without the need of share any information with u


. however please note we do not offer any product under this platform outside India by visiting this platform providing your information or availing out products, service products you are expressly agree to the bound by the terms and conditions of this privacy

what personal information about customers does fragaholic  collect

we collect your personal information in order to provide and continually improve our products and services


here are the types of personal information we collect


information you give us: we receive and store any information you provide in relation to fragaholic  services. click here to see examples of what we collect. you can choose not to provide certain information, but then you might not be able to take advantage of many of our fragaholic service.

automatic information: we automatically collect and store certain types of information about your use of Fragaholic  services, including information about your interaction with products, content, and services available through fragaholic services. like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses fragaholic services and other content served by or on behalf of amazon on other websites. our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with. click here to see examples of what we collect.

information from other sources: we might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. to see additional examples of the information we receive 

For What Purposes Does FRAGAHOLIC Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve FRAGAHOLIC Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Amazon Services.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Amazon Services.
Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services. For more information 
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers' information regarding place of establishment and bank account information for identity verification and other purposes.
Communicate with you. We use your personal information to communicate with you in relation to Services via different channels (e.g., by phone, email, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.





















































































































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> our company’s information security practices and policies;

> our company’s policy on sharing or transferring user’s data or information with third parties. this privacy policy may be amended / updated from time to time. upon amending / updating the privacy policy, we will accordingly amend the date above. we suggest that user regularly check this privacy policy to apprise yourself of any updates. user continued use of website or provision of data or information thereafter will imply user unconditional acceptance of such updates to this privacy policy



user informatio


‘user information’ for the purpose of this policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, phone number, photograph and other information collected by our company to provide specific services to the user through the website. the user has the option not to provide user information if the user wishes not to avail the specific service for which the user information is require




if any user is providing any user information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to our compa




our company collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the website or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by phone, email or otherw




our company receives, scrutinizes and stores user information for security and technical reasons such as ip address, login id, email address, password, devise connection information transaction history, date, time and duration of session on the webs




our company automatically receives the url of the site from which a user came and the site to which the user goes when the user leaves the website. the website receives the ip address of the user’s computer and the type of web browser a user is using, email patterns, etc. our company will occasionally ask the user to complete optional online surveys. these surveys may ask the user for contact information and demographic information (eg. zip code, age or income lev




sometime the website uses cookies so that the website can provide the user with more customised information when the user returns to the website. "cookies" are used to store user preferences and to track user trends, so as to enhance the user’s interactive experience and generally improve the website’s services to the user. the user can set the browser to notify the user when the user is sent a "cookie", giving the user the chance to decide whether or not to accept it. if the user accepts a "cookie", the user agrees to the use of any user information collected by the website using that cookie. the user may update the profile information of the user at any time on the webs




the user can add or update the user information on a regular basis. when the user updates the user information, our company will keep a copy of the prior version for its reco




use of information & disclo


the user information is primarily used by our company to facilitate a better, customized and convenient use of the website’s services. the user information is used by our company inter alia to (i) respond to the user’s queries, requests and inquiries; (ii) update new features of the website, (iii) improve and customize the website’s service, (iv) detect and prevent fraud and abuse of the website, (v) examine the identity of the user’s and the authenticity of offers, delivery or transfer of offers, etc. (vi) administer the website, (vii) inform any change in the terms of use or this policy or the terms and conditions of sale, (viii) send surveys and marketing communications that our company believes may be of interest to the user; (ix) personalize the user’s experience on the website by presenting advertising, products and offers tailored for the user; (x) help the user address its problems with the website including addressing any technical problems; (xi) complete and fulfill the user’s purchase, process payments, communicate with the user regarding the user’s purchase and provide the user with related customer service; and (xii) protect the integrity of the websit




user information is used and disclosed if required to do so by law or in the good faith and belief that such disclosure is reasonably necessary to respond to notices, court orders, or other legal process. our company may disclose user information to law enforcement officers, third party rights owners, or others that is in its opinion reasonably necessary to enforce the website’s terms of use, this policy and terms and conditions of sale. our company will share some or all of the user information with another entity should our company merge with, or be acquired by that entity or receive investments from that ent




our company may disclose aggregated information about the use of the website, but it will never contain user information that will identify a single user. our company does not trade or sell user information in any manner, except as specified in this policy or if express consent is sought from the user. our company understands that the user information is very crucial and is important for the user. the user agrees and acknowledges that the user information is disclosed or shared with: (i) third party vendors for delivery of the products ordered through the website, (ii) third party service providers engaged by our company to perform the services on our company’s behalf, (iii) third party service providers for the purpose of the website’s security, maintenance, repair or other technical reas




our company may, if the user so chooses, send direct advertisement mailers to the user at the address given by the user. the user has the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to e-mail. our company respects the user’s privacy and if the user does not want to receive e-mail or other communications from our company, user may inform the same to our customer care serv




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                         i.         the information you provide to our company from time to time is and shall be authentic, correct, current and updated and you have all the rights, permissions and consents as may be required to provide such information to our compan


                        ii.         your providing the information to our company and our company’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decree


                       iii.         our company and each of our company entities officers, directors, contractors or agents shall not be responsible for the authenticity of the information that you or any other user provide to our company. you shall indemnify and hold harmless our company and each of our company entities officers, directors, contracts or agents and any third party relying on the information provided by you in the event you are in breach of this privacy policy including this provision and the immediately preceding provision abov


                       iv.         your information will primarily be stored in electronic form however certain data can also be stored in physical form. we may store, collect, process and use your data in countries other than republic of india but under compliance with applicable laws. we may enter into agreements with third parties (in or outside of india) to store or process your information or data. these tbsite may be viewed by other users and our company cannot guarantee that other users or third parties have not made copies of or used the ideas and information that the user has shared on the websit


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